AccuSource Blog

Circuit Court Hands Down Win for Court Researchers

arkansas seal with gavelArkansas Court Clerk Ordered to Fulfill FOIA Request by NAPBS Member Courthouse Concepts

In a victory for court record researchers and consumer reporting agencies (CRAs), the Circuit Court of Pulaski County Arkansas, Second Division, granted Summary Judgement in favor of the National Association of Professional Background Screeners (NAPBS) on a case against Jennifer Jones in her official capacity as the Clerk of the District Court of Benton County, Arkansas, Bentonville Division.

NAPBS initiated litigation proceedings on July 23, 2018, alleging Ms. Jones refused to provide Courthouse Concepts, court record research firm and NAPBS member, access to court records for the purposes of background screening investigations unless they paid $5,000 and applied for a compiled records license. In their complaint, NAPBS indicated Ms. Jones’ actions were a violation of the Arkansas State Freedom of Information Act (FOIA). They further indicated, her refusal to provide records was based “on a gross misinterpretation” of Administrative Order 19 issued by the Arkansas State Supreme Court. The rule applies to entities obtaining “compiled information” or electronic data in bulk. Courthouse Concepts and other NAPBS member CRAs and court researchers sought to obtain records through direct request to the court.

Several other Arkansas courts initially followed the actions of the District Court of Benton County, Arkansas, Bentonville Division and Ms. Jones and similarly denied access to court records citing Administrative Order 19. However, after a demand letter was sent on behalf NAPBS, seven of the ten counties refusing to provide records began allowing access again.

The Circuit Court in their decision, rendered on August 14th, 2019, found the following:


  • The request for court records submitted by Courthouse Concepts on July 10, 2018 was not a request for “compiled information” within the meaning of Arkansas Supreme Court Order 19 and Supreme Court Order 19 provided no basis for Ms. Jones to refuse to respond to that request;
  • The request for court records submitted by Courthouse Concepts on July 10, 2018 was a valid request under the Arkansas Freedom of Information Act (Arkansas FOIA);
  • By failing to respond to the request, Ms. Jones committed a violation of Arkansas FOIA;
  • Jones is ordered to respond to the July 10, 2018, FOIA request;

Although the NAPBS sought to recover attorney’s fees in the case, the court found in favor of Ms. Jones on that issue stating, “Because Ms. Jones has an antiquated computer system and was acting on advice received by the Arkansas Administrative Office of the Courts and Attorney General Opinion 2015-121 (April 14, 2016) in denying the request, the Court finds that her position was substantially justified and, therefore, Plaintiff is not entitled to recover attorneys’ fees or other litigation expenses under the Arkansas FOIA.”

The court also dismissed Plaintiff’s claims that Administrative Order 19 was a violation of NAPBS members’ right to access court records under the First Amendment and/or federal common law as the right public record information under Arkansas FOIA was the central issue of the case.

 This case is a victory for the background screening industry, and also a win for government transparency and accountability advocates. Arkansas FOIA protects the public’s right to access government documents and aids both businesses and individuals alike in making informed decisions.


Luke Runnells

Luke Runnells

Interested in learning more? Click here or call us at 888.649.6272 today! 

Learn More

Subscribe to Receive Blog Updates

Human Resources Today